This Privacy Policy explains how IT TOUCH LTD (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit our website www.ittouch.io or use our services. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
- Information We Collect
We may collect various types of information from and about users of our website and services, including:
a. Personal Information: This includes your name, email address, phone number, company name, and any other information you voluntarily provide to us when you fill out forms on our website or communicate with us.
b. Technical Information: This includes information such as your IP address, browser type, device type, operating system, and other usage details collected through cookies and similar tracking technologies.
c. Usage Data: We collect information about how you interact with our website, including the pages you visit, the links you click, and other actions you take.
- SMS Registration and Approval
We may collect your phone number for the purpose of sending you SMS messages, including registration approvals, notifications, and other communications. The collection and use of your phone number for SMS purposes will adhere to the following practices:
a. Consent: We will obtain your explicit consent before sending any SMS communications. You must opt-in to receive SMS messages from us by providing your phone number and agreeing to our terms.
b. Opt-Out: You may opt-out of receiving SMS messages at any time by following the instructions provided in the SMS or by contacting us directly.
c. Compliance: Our SMS communications comply with the Telephone Consumer Protection Act (TCPA) and other applicable regulations. We will not send unsolicited SMS messages, and we will respect your preferences regarding SMS communications.
- How We Use Your Information
We use the information we collect for various purposes, including:
To Provide Services: To fulfill requests, provide customer support, and communicate with you.
To Improve Our Website: To understand how users interact with our website and to enhance user experience.
To Send Marketing Communications: To send you promotional materials, newsletters, and other communications that may be of interest to you (you can opt out at any time).
To Send SMS Notifications: To send you important notifications, including registration approvals, and other relevant communications via SMS.
To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
- Disclosure of Your Information
We may share your personal information with third parties under the following circumstances:
Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf.
Legal Requirements: We may disclose your information if required by law, or if we believe such action is necessary to comply with legal obligations, protect our rights, or ensure the safety of others.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- International Data Transfers
Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. - Security of Your Information
We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmitting information over the internet or storing information is completely secure. - Your Rights and Choices
You have the following rights regarding your personal information:
Access: You can request access to the personal information we hold about you.
Correction: You can request that we correct any inaccurate or incomplete information.
Deletion: You can request that we delete your personal information, subject to certain exceptions.
Opt-Out: You can opt out of receiving marketing communications from us at any time.
Opt-Out of SMS: You can opt out of receiving SMS messages by following the instructions provided in the SMS or by contacting us.
- Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and store information about your interactions with our website. You can control cookies through your browser settings and other tools. - Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information. - Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically for any updates. - Contact Us
If you have any questions or concerns about this Privacy Policy, our SMS practices, or how we handle complaints, please contact us at:
IT TOUCH LTD
Email: **@it*****.io
Website: www.ittouch.io
For Global Users:
In addition to the above, if you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, the following provisions apply:
- Legal Basis for Processing
We process your personal information on the following legal bases:
Consent: Where you have given us your consent to process your information for a specific purpose.
Contractual Necessity: Where processing is necessary to fulfill a contract with you.
Legal Obligation: Where processing is required by law.
Legitimate Interests: Where processing is necessary for our legitimate interests, provided those interests do not override your rights and freedoms.
- Data Subject Rights
If you are a resident of the EEA, UK, or Switzerland, you have the following additional rights:
Right to Restrict Processing: You can request that we limit the processing of your personal information under certain circumstances.
Right to Data Portability: You can request a copy of your personal information in a structured, machine-readable format and have it transferred to another controller.
Right to Object: You can object to our processing of your personal information based on legitimate interests, direct marketing, or profiling.
Right to Withdraw Consent: Where processing is based on your consent, you can withdraw that consent at any time.
- Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. - Cross-Border Data Transfers
We may transfer your personal information to countries outside the EEA, UK, or Switzerland. When we do so, we ensure appropriate safeguards are in place to protect your information, such as using standard contractual clauses approved by the European Commission. - Complaints
If you believe we have infringed upon your rights, you have the right to lodge a complaint with your local supervisory authority.
For United States Users:
In addition to the general terms, if you are a resident of California, the following provisions apply:
- California Privacy Rights
Under the California Consumer Privacy Act (CCPA), California residents have the following rights:
Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the sources of that information, the purposes for collecting it, and the categories of third parties with whom we share it.
Right to Delete: You have the right to request that we delete the personal information we have collected from you, subject to certain exceptions.
Right to Opt-Out: You have the right to opt out of the sale of your personal information.
Non-Discrimination: You have the right not to be discriminated against for exercising your privacy rights.
- Do Not Sell My Personal Information
We do not sell your personal information. However, if you are a California resident and wish to opt out of the sale of your personal information, please contact us at the information provided above.
